Refund policy

Returns & Exchanges
We're a small team, so we aren't able to accept returns or exchanges for change of mind, wrong size, or items you no longer want. Please check our size guides and product details before ordering. Thank you for understanding!

Damaged, faulty or incorrect items
If your order arrives damaged, has a manufacturing defect, or isn't what you ordered, we'll make it right. Email us at orders@houseofseadrake.com within 14 days of delivery with your order number and photos of the issue. We'll send a replacement at no cost to you, or if a replacement isn't available, issue a full refund.

Manufacturing defects that appear within 6 months of delivery are also covered, in line with Singapore consumer protection law. Normal wear and tear, misuse, and damage after delivery aren't covered.

Order cancellations
Need to cancel? Orders can be cancelled within 15 minutes of purchase. After that, we may have already started preparing your order.